A night of disaster...
The reason why I put 3 exclamation marks on this post is that I've never had eaten at any Madam Kwan outlet that disgusts me so much like this one here! Even as I was writing it now, I don't even know how to begin.
On this day, Friday night, I went out for a movie with colleagues and after the movie, we wanted to have some bites as we were already peckish. We approached Chillis but it was full and then it was Delicious and they were full too/ Lastly we decided to try Madam Kwan and the lady at the front reception told us that we have to wait if we want a table of 8 but if we can split into a table of 4, we can have a table straight away. Considering everyone was hungry, we opt for the latter.
When we walked in, we saw so many empty tables! There was one section which is practically empty and they have the nerve to tell us to wait?!! It seemed that they had cleaned that area and do not want to use the area. This is not a good explanation I tell you. The faces of the waitresses and waiters whom served us are as black as the pot that was burnt. What have we done to deserve their unfriendly looks? Hey, eating at Madam Kwan is not cheap ok?!!
The waitress just threw the menu on the table and left. When we were served our drinks, the waitress left the drinks at the end of the table and expect us to distribute it ourselves! She was too lazy to walk to the other side. The cute waiter whom served us also had a black face until we praised how good he was carrying so many plates at once. The service was horrendous. *shakes head*
The best part was - while we were all eating, there was a big rat, a brownish one and bigger than my palm was on the sofa. It leaped into one of the holes in the wall before hiding behind the curtain. We were all screaming but none of the staff seemed to care until we told them that there's a rat! Later, the rat was seen crawling on the floor across the restaurant. We didn't manage to snap a picture as it was too fast for us. Then, they came with a fruit platter as compliments to us. I refused to eat that fruit platter. It was of course trying to keep my mouth shut about this incident.
When we have settled the bill, I asked to see the manager. And guess what? The manager never come and when we leave, no one bothered to tell us why the manager didn't come to see us. This is definitely the worst place I've ever dined at. A bowl of Asam Laksa at Madam Kwan (RM15.90) can definitely buy me 3 bowls of the same thing elsewhere with better service even if it's a coffee shop or roadside stall. At least you'll be prepared of rats running around.
I am not coming back!
On this day, Friday night, I went out for a movie with colleagues and after the movie, we wanted to have some bites as we were already peckish. We approached Chillis but it was full and then it was Delicious and they were full too/ Lastly we decided to try Madam Kwan and the lady at the front reception told us that we have to wait if we want a table of 8 but if we can split into a table of 4, we can have a table straight away. Considering everyone was hungry, we opt for the latter.
When we walked in, we saw so many empty tables! There was one section which is practically empty and they have the nerve to tell us to wait?!! It seemed that they had cleaned that area and do not want to use the area. This is not a good explanation I tell you. The faces of the waitresses and waiters whom served us are as black as the pot that was burnt. What have we done to deserve their unfriendly looks? Hey, eating at Madam Kwan is not cheap ok?!!
The waitress just threw the menu on the table and left. When we were served our drinks, the waitress left the drinks at the end of the table and expect us to distribute it ourselves! She was too lazy to walk to the other side. The cute waiter whom served us also had a black face until we praised how good he was carrying so many plates at once. The service was horrendous. *shakes head*
The best part was - while we were all eating, there was a big rat, a brownish one and bigger than my palm was on the sofa. It leaped into one of the holes in the wall before hiding behind the curtain. We were all screaming but none of the staff seemed to care until we told them that there's a rat! Later, the rat was seen crawling on the floor across the restaurant. We didn't manage to snap a picture as it was too fast for us. Then, they came with a fruit platter as compliments to us. I refused to eat that fruit platter. It was of course trying to keep my mouth shut about this incident.
When we have settled the bill, I asked to see the manager. And guess what? The manager never come and when we leave, no one bothered to tell us why the manager didn't come to see us. This is definitely the worst place I've ever dined at. A bowl of Asam Laksa at Madam Kwan (RM15.90) can definitely buy me 3 bowls of the same thing elsewhere with better service even if it's a coffee shop or roadside stall. At least you'll be prepared of rats running around.
I am not coming back!
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