Sometimes bad England English or badly written emails is simply annoying. The grammar is wrong. The punctuation is wrong. The sentence structure is wrong.... The one who writes is also something wrong. What happened in school? Didn't the teachers teach you how to use grammar wisely or to use the right adjectives and verbs? Ok, having said all these, I'm not trying to prove that my England is very powderful English is very powerful or trying to offend anyone here with not so good English writing skills but you should have at least put some effort into improving the language.
I couldn't take it anymore so two days ago, I did something out of the extraordinary. I received CC copies of my assistant's email replies to customer enquiries with some grammar errors and verbs missing so I wrote to her on how to amend her email. It's important to have an immaculate piece of writing to customers especially when we are selling premium chocolates. our customers are educated and they will have high expectations on how we answer their enquiries.
That wasn't very interesting huh? Then, I received a email from Mr. Hi (that's not his real name) whom is representing E company which provides solutions from A to Z on designing to fabrication. He wanted to ask whether I will be needing his services for my upcoming exhibition at Matrade. And his email read:
Hi,
Good day to you!
Just take a minute to introduce my self. I am Mr. Hi here from E Company. We are one of the company which providing the services from A to Z, from designing concepts to fabrication through out the whole events, exhibitions, conferences, road shows, no matter in neither Malaysia nor Overseas project.
Understand that your company is participating the up coming events, MIHAS @ MECC - 7th - 11th May 2008.
Wondering is there a chance for us to propose any design concepts for your esteem company? Or you have your own design, so we may able provide an quote and fabrication. As we can have a well plan earlier instead of last minute with better quality of out come.
Appreciate to receive your reply soonest. If possible, we can havean shot appointment to gather more information.
In coming future, you may look for us for any small, medium and large scale of events, exhibition, conference, road show.
Let me know should you need our profile for your kind reference. I will email to you.
Here, I wish you a very success in future!
Best Regards,
Hi
I was appalled at the fact that they are still companies sending out these type of emails out to their clients. they should have at least get it proof read before allowing their employees to send it out assuming that this was not written by Mr.Hi himself. If he wrote this, then he should be embarrassed about it when he sees my reply. I told him that I will not be using his services as I have my own appointed ID and contractor. I also told him that he made too many mistakes in his email and I can't help but to correct it for him. This is my amended version:
Hi,
A very good day to you!
Please allow me to introduce myself. I am Mr. Hi from E Company. We are one of the companies that provides services from A to Z, from designing a concept to fabrication for any type of events, exhibitions, conferences, and road shows at any location in Malaysia and Overseas.
I understand that your company is participating in the up coming event - MIHAS @ MECC - 7th - 11th May 2008.
I was wondering whether is there a chance for us to propose any design or concept for your esteemed company? Or if you do have your own design, we would like to provide you with a quote on fabrication. We hope to work with you in the early stage so that the outcome of the project would be perfect.
Hope to hear your favourable reply. If possible, may I set an appointment to gather more information on this project from you?
In the future, you may look for us for any small, medium or large scale of events, exhibitions, conferences and road shows.
Do let me know should you need our profile for your kind reference. I will email it to you.
Here, I would like to wish you a very good day and thank you for your time!
Thanks and wishing you all the best.
Cheers,
EILING LIM
Well, it doesn't end there. He replied:
Dear Eiling Lim,
Glad to receive your promt respond. It is really supprise me and thank you for the amended version. You are kind enough person.
Wondering isthere a chance to try your Finest Chocolate or not.
Cheersssss!!!
Best Regards,
Hi
I was quite surprised that he replied. I thought he'll just ignore my email and thought that I must be crazy! Is he flirting with me on the last line? hmm... maybe or maybe not... Funny.